Home / How we work
How a job actually runs
Written scope, written price, agreed schedule. The parts of contracting that go wrong usually go wrong because one of those three was left vague.
The call
You describe the problem or the project. We ask enough questions to know whether this is a phone quote, a site visit, or an emergency dispatch.
The assessment
A licensed electrician looks at the actual conditions — panel, wiring method, existing loads — or reviews your bid set if it's commercial.
The proposal
Scope in writing, price in writing, exclusions stated plainly, and a start date. Nothing proceeds until you've approved it.
The work
Permit pulled, work performed, inspection scheduled and passed, panel directory labeled, site cleaned up.
What "written scope" actually means
A proposal from us lists what we are installing, what we are not installing, and what we're assuming about conditions we can't see yet. That last part is where most disputes in this trade come from.
If we open a wall and find something genuinely unforeseeable — a splice buried in a joist bay, aluminum branch wiring nobody disclosed, a panel that's been fed backwards for thirty years — we stop and talk to you. You get a revised number to approve or decline. We don't keep working and hand you a surprise at the end.
Permits and inspections
New circuits, panel changes, and service upgrades require a permit and an inspection in most jurisdictions we work in. We pull it and we schedule the inspection.
It's worth understanding why this matters beyond compliance. Unpermitted electrical work surfaces during home sales and insurance claims, and the remedy at that point is usually opening finished walls. Paying for the permit now is dramatically cheaper than discovering the problem later.
On commercial projects
We bid off the drawings you send. If a scope item isn't in the set we received, it isn't in our number, and the proposal will say so rather than leaving it to be argued about at month three. Change orders get priced and approved before the work happens, not after.
We coordinate with the other trades on site, keep our own debris picked up, and hold the dates we committed to. If something on our end is going to slip, you hear it from us early rather than discovering it on the schedule.
When we're finished
The panel directory gets labeled legibly with what each circuit actually controls. Cover plates go back on. Debris leaves with us. On commercial work you get as-builts and closeout documentation appropriate to the project.
Payment
Residential work is typically billed on completion, with a deposit on larger jobs where we're ordering equipment. Commercial work runs on standard progress billing against the schedule of values. Terms are on the proposal you approve, so there's nothing to discover later.
Sparking, burning smell, or no power?
Don't wait for business hours. Shut the breaker off if you can reach it safely, get everyone clear of the area, and call. Someone answers this line at 2 a.m.
24-hour emergency line
(317) 488-0539Ready to start?
Tell us about the job and we'll get you a number.